AI NEWSLatest AI NewsArticleAlipay’s ‘Touch and Pay’ to Upgrade 30 Million Offline Touchpoints into an AI-Driven Business NetworkPublished in Latest AI NewsTime :Jul 8, 2026Read :12minuteBuilding on the release of a full-stack AI payment system and the AI version of Alipay “Abao”, Alipay announced on July 8 that “Touch and Pay” has completed its AI upgrade: the millions of “Touch and Pay” devices on the merchant side have been upgraded to “Touch Device Agent”, while also launching the “Touch Everything Agent” service platform for small and medium-sized merchants and the “AI Open Base”. After two years of development, “Touch and Pay” has 400 million users, 2,300 ecological service providers, and over 30 million offline AI touchpoints, forming the world’s first large-scale offline AI business network.After the upgrade, “Touch and Pay” can connect online Agents with offline scenarios. Users can run Skill services such as coupons and special coupons by touching the merchant’s “Touch and Pay” device with their phone, while the offline AI touchpoints of “Touch and Pay” can enter agent services in cultural and creative, scenic spots, travel, medical care, and other areas with a single touch. The AI upgrade of “Touch and Pay” has broken the boundary between the physical world and AI Agents, becoming a new simple entry point for users to interact with Agents.It is also the latest progress in “Touch and Pay”’s “three-year three jumps”: the first year optimized payment convenience, the second year became an offline new service entrance, and the third year stepped into the new offline AI business entrance for merchants.30 Million Offline Touchpoints’ AI Leap, Merchant Agent “Xiaoyu” LaunchedThe Largest Offline AI Business Network Helps Merchants Enter the AI Business EraSince Alipay launched “Touch and Pay” in July 2024, it has deployed millions of Alipay “Touch and Pay” smart devices and tens of millions of “Touch and Pay” touchpoints for offline merchants in two years. This is the largest AI intelligent node on the merchant side so far.Based on this intelligent network, Alipay launched the industry’s first merchant “Touch Device Agent” Xiaoyu, which integrates payment, membership, marketing, delivery, and store traffic distribution services into this offline AI network.On this basis, “Xiaoyu” also opens up new Skills such as Alipay subsidies, cashback rewards, government subsidies, special coupons, membership management, product marketing, Taobao flash sales, and Gaode street sweep rankings, helping merchants create new growth in physical commerce.“Xiaoyu” can achieve multi-terminal interaction on “Touch and Pay” devices, POS machines, and mobile phones. Merchants can simply communicate with “Xiaoyu” to complete the entire chain of services from store data analysis to business strategy upgrades, allowing stores to operate intelligently with AI assistance and minimal human verification. This effectively solves long-standing issues such as lack of digital marketing touchpoints, weak data mining capabilities, and fragmentation between in-store and online operations.At the same time, this offline AI business network is also open. It provides SaaS lightweight integration, SaaS intelligent agents, and merchant business skill development components for all industry merchants, service providers, and developers, promoting AI services to move beyond the digital world and become a new productive force in commerce.The Entry Ticket for Small and Medium-Sized Merchants to the AI Era: “Touch Everything Agent” ServiceQuickly Enter the “AI Business Network"Direct access to AI Agents through “Touch and Pay” has become the new standard. Previously, Hangzhou East Station introduced “Touch and Pay” to directly access the “Hangxiao Dong” intelligent agent, which allows users to check parking information and ride-hailing dynamics. The Shanghai Social Security Center started “Touch and Pay” for government affairs, entering the “seamless touch” era.Can small and medium-sized merchants without technical development capabilities quickly enter the “AI era”? Alipay’s answer is the “Touch Everything Agent” service — tell it your needs, and it will handle the rest.The “Touch Everything Agent” service integrates three AI capabilities, equivalent to equipping each small and medium-sized merchant with a professional team available at any time:lAI Creative Designer: Generate visually appealing and conversion-effective touch materials in seconds;lAI Manufacturing Expert: Based on a mature supply chain, intelligently recommend from over 300 material specifications to achieve fast ordering and delivery;lAI Touch Manager: Online 24/7, responsible for data tracking, intelligent analysis, and revenue settlement.The “Touch Everything Agent” service covers the entire chain with AI. Each “Touch and Pay” AI touchpoint thus becomes a merchant’s agent entrance, directly reaching users and establishing exclusive agent services. Even the smallest merchants can ente